Payment Policy

At Olive Tree Toys, we strive to provide a seamless and secure shopping experience for our customers. Please review our payment policy below for information on payment methods, processing, and related details.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, Diners Club, Maestro, and Discover.
• Shop Pay: Pay quickly and securely using Shop Pay, a convenient payment solution for Shopify users.
• UnionPay: We accept UnionPay for customers preferring this popular payment method.
• Apple Pay and Google Pay: Mobile payment options are available for a quick and easy checkout process.

2. Payment Security

We take your security seriously. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during the transaction process. All payment data is processed through secure gateways to ensure that your information remains safe.

3. Order Processing

• Immediate Payment: Payment is required at the time of purchase. Your order will not be processed until payment has been received and confirmed.
• Order Confirmation: Once your payment is successfully processed, you will receive an email confirmation with your order details. If you do not receive this confirmation, please check your spam/junk folder or contact our customer service team.

Currency

All transactions are processed in GBP. If you are purchasing from outside the country, your bank or payment provider may apply additional fees for currency conversion.

If you have any questions or need assistance with payments, please contact our customer service team from our Contact Us page.